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Privacy Policy

Last Updated: November 6 2025

1. Introduction

This Privacy Policy explains how The Dojo ("we", "our", "us") collects, uses, and protects information related to players and visitors of our Minecraft server and online store.
By using our services, you agree to this Privacy Policy.

We value your privacy and are committed to transparency in how your information is handled.

2. Information We Collect

We collect limited information necessary for operating our Minecraft server and store. This includes:

  • Minecraft usernames

  • IP addresses

  • Purchase history and transaction details

  • Anonymized analytics data about gameplay and server interaction (via McMetrics)

We do not collect sensitive personal information such as full names, addresses, or payment card details.
All payments are securely processed by Tebex Limited, which handles your billing information in accordance with its own privacy and security standards.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Delivering purchased digital goods and in-game benefits

  • Moderating the server and enforcing community rules

  • Maintaining server performance and preventing abuse

  • Improving gameplay experience through aggregated analytics

We do not send marketing or promotional emails.
All communications are strictly related to transactions, appeals, or support inquiries.

4. Cookies and Tracking

Our store and connected services use cookies and similar technologies for essential functionality, such as processing payments, logging in, and remembering preferences.
No third-party advertising cookies are used.

5. Data Sharing

We do not sell, trade, or share your personal information with any third parties.

The only external services that process limited data on our behalf are:

  • Tebex Limited (store transactions)

  • Our hosting provider (server infrastructure)

  • McMetrics (anonymous usage analytics)

All partners maintain strong data protection and security standards.

6. Data Access and Security

Access to collected data is strictly limited to three authorized administrators within The Dojo team.
We use secure systems, HTTPS encryption, and reputable third-party infrastructure to protect your data from unauthorized access or disclosure.

7. Data Retention

We retain necessary information, such as transaction records and gameplay data, indefinitely to ensure accurate purchase history and server integrity.

You may request the removal of your data at any time by contacting us at contact@thedojomc.com.
Upon verification, we will delete or anonymize your personal data where possible, except where retention is legally required (e.g., financial records).

8. Children’s Privacy

Our services are not directed to individuals under the age of 13.
If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.

9. International Users (GDPR Compliance)

If you are located in the European Union, United Kingdom, or another region with data protection laws, you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your data

  • The right to restrict or object to processing

  • The right to data portability

To exercise these rights, contact us at contact@thedojomc.com.

10. Policy Updates

We may update this Privacy Policy from time to time.
The latest version will always be posted on our store page, and the effective date above will reflect the most recent revision.

11. Contact Information

If you have any questions, data requests, or privacy concerns, please contact us:

contact@thedojomc.com

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